Definitions 

• App” refers to the Jazi mobile application available on smart devices. 

• User” refers to any individual who downloads or uses the app. 

• We”, “Us”, or “App Management” refers to the owner and operator of the Jazi App. 

• Services” refers to all features and services provided through the app. 

Account Creation

• Users must provide accurate and truthful information when registering. 

• Users are responsible for maintaining the confidentiality of their login details. 

• We have the right to suspend or terminate accounts that violate these terms or provide incorrect information. 

Acceptable Use Policy 

• The app may not be used for illegal purposes or in a way that violates the rights of others. 

• Misuse of services, such as posting inappropriate content, fraud, or attempting to hack the app’s systems, is prohibited. 

• We reserve the right to suspend or ban any user who violates these policies without prior notice. 

Return and Refund Policy 

Return and Refund Policy Products can be returned within 14 days of receiving the order. The products must be in their original, unused, undamaged condition, with all accessories and original packaging. Returned products will undergo a quality check before refund approval. Returns are free for the first return per order. For any additional returns on the same order, a 30 SAR return fee will apply. Refunds will be processed to the same bank account used for payment within 14 business days from the product’s arrival at our warehouse and passing the quality check.

Payment and Order Cancellation 

• All transactions are final unless the item is eligible for return. 

• Orders can be cancelled within one hour of purchase unless they have already been shipped. 

• Jazi reserves the right to cancel suspicious orders due to fraud, pricing errors, or policy violations. 

Privacy Policy and Data Protection 

• We respect user privacy and handle data in accordance with our privacy policy. 

• Data is collected to improve services and enhance user experience. 

• User data will not be shared with third parties without prior consent, except in legal cases. 

  
  

Intellectual Property Rights 

• All content, trademarks, and logos used in the app are owned or licensed by us and may not be used without permission. 

• Copying, modifying, or distributing any part of the app without official authorization is prohibited. 

Limitation of Liability 

• We are not responsible for any losses or damages resulting from the use of the app, including technical issues, errors, or service unavailability. 

• We reserve the right to modify or discontinue any part of the app without prior notice. 

Amendments to the Terms & Conditions 

• We reserve the right to amend these terms at any time, and users will be notified of changes via the app or email when necessary. 

• Continued use of the app after changes are made constitutes acceptance of the new terms. 

Communication and Support 

For inquiries or complaints, please contact us via our official support channels. 

By using the Jazi app, you agree to and accept these terms and conditions. 

Shipping & Delivery

Shipping & Delivery Information Within Riyadh: delivery within 24 hours. Outside Riyadh: delivery within 3 business days. If your order is delayed, please contact us and our team will assist you as soon as possible.